01
Enquiry
Record or capture the customer request.
For local service businesses
Your customer journey should not fracture the moment your diary changes.
RelayLocal helps a service business keep good work moving whether the right next step is to handle it, Relay it, make capacity visible, or turn the customer’s yes into a booked appointment and supported Stripe payment.
No lead feesPrivate CirclesLive capacityStripe-hosted card entry
A connected operating path
From customer request to a recorded next step.
Not every enquiry follows every stage. The point is that when the next stage is needed, the business does not have to rebuild the context in another disconnected tool.
02
Relay or handle
Keep it, or pass it through a trusted private relationship.
03
Book
Offer a real service time and show the business terms.
04
Get paid
Where required, Stripe processes the customer payment for the connected service business.
Built around real service businesses
Different trades. The same operational gaps.
Capacity changes. Jobs fall outside the patch. Trusted specialists are needed. Customers want a time, terms and a clear payment step. RelayLocal is designed around those moments rather than one generic sales funnel.
Plumbing & heating
Relay overflow or out-of-scope work, then offer bookable service slots when the customer is ready to proceed.
Electrical
Keep trusted local handovers moving when a job falls outside your area, diary or specialist scope.
Builders & contractors
Connect specialist trades around a project without turning every introduction into another WhatsApp thread.
Roofing & property services
Use capacity signals when demand spikes, then keep the appointment and payment step attached to the service business.
Decorating & interiors
Pass unsuitable work to chosen peers and stay useful to the customer even when your own diary is full.
Landscaping & outdoor
Show when you want suitable work and keep service areas, availability and booking rules in one operating flow.
Cleaning & maintenance
Capture enquiries, route overflow and let customers self-manage supported appointment changes through private links.
Multi-person service teams
Use a shared RelayLocal workspace for staff, bookings, referrals and business operations while roles remain scoped.
Start with your operating goal
Relay, grow, book or combine the paths your business actually needs.
Create your business account, choose the setup path that fits your operation, and add private relationships, Growth controls or customer bookings when they become useful.
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