Eligible
The business passed the recorded hard filters for this request.
Route
Route legitimate service demand through approved contractor pools.
RelayLocal Demand Partner gives organisations a structured way to move service requests through approved private contractor relationships, with eligibility, offers, assignment and customer-information controls recorded in one workflow.
Illustrative human context
The people in controlled routing
Demand Partner
RelayLocal
Assigned business
An organisation routes through its approved private pool; approval is not RelayLocal vetting and only one offer is active at a time.
Illustrative roles only, not named RelayLocal customers or live activity.
Who this workflow is for
Demand Partner is designed for organisations coordinating recurring legitimate service demand. These are generic use cases, not claims about current customers.
- Property and facilities teams
- Service coordinators
- Franchise or network operators
- Organisations managing recurring local service requests
Real workflow
From Work Request to recorded outcome
Eligibility is not assignment
Offered
The business received the current private, time-limited offer.
Assigned
The business accepted and one Work Assignment was created.
Completed
A factual outcome was recorded; assignment alone does not mean completion.
Private Contractor Pools
Pools are private and relationship-specific. Two-sided approval can apply: the business accepts the relationship and the Demand Partner approves it for that pool. RelayLocal does not automatically vet, certify or endorse contractor workmanship.
Sequential private offers
Eligible work can be offered through controlled sequential routing rather than an unrestricted public bidding race.
Customer information stays restricted until permitted
Customer contact information is separated from the privacy-safe routing record and can remain restricted until the relevant assignment and authority state permits access. The organisation remains responsible for its applicable authority and information duties.
Controlled access
Demand Partner access is currently controlled and may require application and approval. It is not presented as an instant self-serve plan.
Clear boundaries
Routing terms are not interchangeable
- Eligible does not mean assigned
- Offered does not mean won
- Assigned does not mean completed
- Pool-approved does not mean RelayLocal-vetted
- No public bidding race
- No guaranteed placement or acceptance
Related RelayLocal workflows
Route questions
No. Pool approval records a relationship decision for that organisation and pool; it is not RelayLocal certification of workmanship.