Open
The business is currently open to suitable work within its recorded preferences.
Capacity
Capacity records give RelayLocal an operational signal about whether a business is open, limited or unavailable for suitable work.
Capacity is not a public availability directory. It is used within authorised RelayLocal relationships to communicate a practical business state.
The business is currently open to suitable work within its recorded preferences.
The business may consider suitable work but has constrained availability.
The business should not receive ordinary Relay routing while paused.
Real workflow
Availability Windows provide a temporary, time-bounded signal. Example: “We have capacity next Tuesday and Wednesday for electrical callouts in selected postcodes.” This describes a preference and operating window, not a guaranteed booking slot.
Clear boundaries
Capacity is used within authorised RelayLocal workflows and relationships, not as a public availability listing.
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