Trusted local work routing

Keep good local work moving.

Relay suitable work when you cannot take it. Make real capacity visible when you want opportunities. Route service demand through trusted local networks without turning customer information into a public lead.

Human business network

Pass a suitable enquiry privately

A Relay moves through selected trusted relationships while customer information stays behind the applicable handover controls.

Your businessSender
Private Relay
Trusted business

Enquiry ready

A privacy-safe opportunity is prepared before customer contact details are released.

Customer details controlled

Illustrative local-business roles and capacity states, not live businesses, rankings or guaranteed availability.

Free to relay

No public bidding

Customer information controlled

Private trusted relationships

Choose your path

Three situations. One connected platform.

RelayLocal starts with the operational problem in front of you.

Too much suitable work?

Relay it.

Give a good enquiry a structured path through selected trusted relationships rather than losing it.

Capacity available?

Make it visible.

Record when you want work and which services, areas and job preferences suit your business.

Service demand to distribute?

Route it.

Use approved contractor pools and controlled sequential offers instead of broadcasting work publicly.

Relay

Pass work you cannot take.

Keep helping the customer without sharing their details through loose messages or public groups.

Private enquiry handover
01

Enquiry received

The customer contacts a local business.

02

Work cannot be taken

The business chooses a trusted relationship.

03

Private Relay

A structured handover is prepared.

04

Introduction

The chosen business can respond.

Permission gate: customer details remain controlled until the applicable permission step is complete.

Explore Relay

Grow

Make spare capacity useful.

Fill My Diary lets a business state when it wants suitable work. Private routing can use those factual signals when assessing fit.

Business signals
Available times
Areas wanted
Work preferences

Availability window

Looking for suitable work

Private fit assessment

Signals can inform routing. They do not guarantee work.

Route · Demand Partner

Coordinate legitimate service demand.

For organisations with recurring service demand. Access is controlled and applications are reviewed.

Controlled work routing

Work request

Approved demand

Service, area and requirements recorded.

Eligible approved pool

Contractor A

Declined

Contractor B

Offer active

Contractor C

Waiting

One private offer at a time

Assignment

Controlled release

Information is released only at the permitted stage.

Trust Pass

Customer control at the handover.

Trust Pass gives customers practical choices in an ordinary Relay. A previous sharing decision never becomes standing permission for a new introduction.

Trust Pass customer choice process

01 · REVIEW

See the proposed handover

02 · CHOOSE

Customer decides what happens

03 · CONTROL

Only the chosen action proceeds

Share details

Release authorised fields.

Permission recorded

Ask them to contact

Keep the customer's details private.

Do not proceed

No new introduction is made.

Demand Partner uses a separate authority and controlled-information process; direct customer consent is not assumed for every organisation request.

Explore Trust Pass

Product preview

Real workflows, shown without fictional activity.

Purpose-built interface compositions use factual labels from the current RelayLocal product. No customer, business or performance data is implied.

Relay

Relay progress

Enquiry reviewed
Permission requested
Recipient response
Introduction

Capacity

Current work signals

Open / Limited / Paused
Services and areas
Availability window
Offer limit

Demand Partner

Private work routing

Structured request
Pool eligibility
Exclusive offer
Assignment

Who it is for

Start with the role you play.

Local service businesses

Pass enquiries you cannot fulfil through selected trusted relationships.

For businesses

Businesses that want suitable work

State capacity and preferences for controlled private opportunity routing.

For growing businesses

Networks

Coordinate member referral relationships, capacity and network activity.

For networks

Demand Partners

Route recurring legitimate work through approved contractor pools.

For organisations

Two organisation paths

Network and Demand Partner solve different problems.

They may involve groups of businesses, but their operating models and commercial routes are separate.

Network

Operate the network.

  • Member or private business ecosystem
  • Referral relationships
  • Capacity and activity insight
  • Branding and member management
Explore Network

Demand Partner

Route the work.

  • Organisation-owned service demand
  • Approved contractor pools
  • Assignments and workload
  • Controlled contact release
Explore Demand Partner

Connected workflow

One operational path from need to outcome.

RelayLocal keeps each workflow distinct while connecting the records and controls around it.

Business handover

1Enquiry
2Relay
3Trust Pass
4Introduction

Capacity-led growth

1Capacity
2Opportunity
3Work Offer
4Assignment

Organisation routing

1Request
2Approved pool
3Sequential offer
4Assignment

Plans

Start free. Add more control when you need it.

Demand Partner remains a separate controlled-access route rather than a standard subscription card.

Relay

£0

Keep referrals moving

Pro

£29/month

Turn capacity into opportunity

Team

£79/month

Coordinate the business

Network

From £199/month

Operate the ecosystem

Compare plans

Security & privacy

Practical controls, not absolute promises.

RelayLocal uses scoped access and controlled handovers to reduce unnecessary exposure throughout work-routing workflows.

Private routing
Business and organisation isolation
Controlled information release
Permission and authority records
Private token workflows
Role-scoped access
Recorded workflow history
Security & privacy

FAQ

Clear answers before you start.

Is RelayLocal a lead marketplace?

No. Opportunities move through selected private relationships or approved contractor pools. There is no public bidding.

Does relaying cost money?

The Relay plan is £0 and RelayLocal does not charge per lead or take commission from completed work.

Does RelayLocal guarantee work?

No. Capacity and preferences can inform suitable private routing, but work, responses and outcomes are never guaranteed.

Who sees an opportunity?

Only selected Relay recipients or an eligible business in the relevant approved private contractor pool.

How is customer information handled?

Information is kept within controlled workflows and released according to the relevant permission or authority process.

What is Fill My Diary?

It lets a business state when it wants suitable work and record service, area and preference signals. It does not fill slots automatically.

What is the difference between Network and Demand Partner?

Network helps operate a member referral ecosystem. Demand Partner routes structured service demand through approved contractor pools.

Does RelayLocal vet contractors?

No. Approval describes a specific relationship, such as membership approved by a Demand Partner for its contractor pool. It is not RelayLocal vetting.

Can I use RelayLocal without Demand Partner?

Yes. Local businesses can use Relay, Circles, Capacity and available Growth tools without being a Demand Partner.

View all FAQs

Choose your RelayLocal path

For local businesses

Keep good work moving.

Start with the free Relay plan and build trusted local relationships.

Start free

For organisations

Route service demand through approved local networks.

Explore controlled Demand Partner access for recurring legitimate work.

Explore Demand Partner

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