Authenticated access
Demand Partner records are not intended to be available through anonymous public browsing.
Demand Partner security
Access follows the organisation, the request and the assignment.
Demand Partner is designed to limit information to the people and businesses entitled to use it at each stage. This page explains the product model without making unsupported certification claims.
Organisation access
Authenticated, team-controlled and organisation-scoped.
Demand Partner activity is tied to an organisation and its authorised users. Team access should reflect each person’s role and current membership status.
Organisation scope
Requests, pools and assignments belong to the relevant Demand Partner organisation.
Team control
Access can be limited to active authorised organisation users rather than a shared public identity.
Contractor information
Approved does not mean publicly exposed.
An organisation works with businesses in its controlled contractor pools. Businesses should only see information appropriate to their opportunity or assignment.
Private pool boundary
The contractor pool is an operating group, not a public directory.
Relevant opportunities
Service, area, eligibility and capacity rules limit which businesses receive an offer.
No competitor browse
The controlled sequence does not require businesses to browse named competing contractors or public bids.
Customer information
Customer contact details are not an open lead.
Privacy-safe request details support matching. Customer identity and contact fields are held separately and released only through the controlled assignment and authority rules.
Necessary information
The organisation identifies which contact fields are authorised for the work.
Stage-based release
Contact access is associated with the assigned business, not every candidate.
Authority recorded
The model records organisation authority confirmation rather than assuming direct customer consent in every case.
Work routing
Controlled offers replace public auctions.
Requests move inside the relevant approved pool. Exclusive, time-limited offers avoid an uncontrolled simultaneous race and support one final assignment.
Eligibility first
Only businesses meeting the relevant rules should enter the candidate sequence.
One active route
Request and offer locks help prevent conflicting parallel assignment.
No guarantee
A request can remain unplaced when suitable capacity is unavailable.
Auditability
Operational events can form a structured request history.
Request versions, offer states, acceptance, assignment, contact access and outcomes can be recorded to support operations, troubleshooting and accountability.
Traceable states
Status and timestamps show how the request progressed.
Access evidence
Assignment records identify authorised fields and contact-access status.
Outcome record
Completion, cancellation and unplaced outcomes remain distinct.
Controlled rollout
Apply for controlled pilot access.
Applications are reviewed, organisation-domain verification is required, and approval is not automatic.