RelayLocal manages 5 data types including enquiry notes. Helps you organize, track, and share your work in 1 place for teams and solo users.

Who sees a relayed opportunity?

Only the selected recipients or eligible businesses within the relevant approved private relationship or contractor pool.

What if nobody accepts?

The Relay can expire or move through another supported referral path where appropriate. RelayLocal keeps the workflow history available according to your role and relationship to the Relay.

Does relaying cost anything?

No. Relaying enquiries is free on every plan.

Can work come back to me?

Yes. Circles are reciprocal: the businesses you relay to can relay suitable work back to you, subject to your capacity settings.

Can the customer book after an introduction?

Yes, where the service business has enabled Bookings. The customer can choose an available service time, review that business's terms and use Stripe-hosted checkout when a deposit or full payment is required.

How RelayLocal Works | Relay, Grow, Book and Route

Relay work you cannot take

A local business can record a legitimate enquiry and route it through selected private relationships rather than posting it publicly.

Grow with real capacity

Businesses can state when they want suitable work and record service, area and job preferences for authorised private workflows.

Book the customer when they are ready

A service business can publish real appointment availability, show versioned booking terms and take an optional deposit or full payment through its connected Stripe account.

Route organisation demand

Demand Partners can move structured service requests through approved private contractor pools, eligibility checks and sequential offers.

Keep trust cross-cutting

Customer information remains inside the applicable permission, booking or organisation-authority boundary rather than becoming public routing data.

Let businesses respond

Selected or eligible businesses can accept, decline or request more information where the applicable workflow supports it.

Record the outcome

RelayLocal keeps the relevant enquiry, offer, assignment, introduction and outcome history visible to authorised participants.

Three perspectives on one handover

What the customer experiences

The customer contacts a business they trust. If that business cannot take the work, the customer receives a clear, private link explaining that a trusted referral is possible. They decide whether their details can be shared, see their options on a simple handoff page, and remain free to choose how to proceed. No accounts, no jargon, no being passed around without warning.

What the receiving business sees

A selected Circle member sees the relevant opportunity information available to them — the type of work, the area and the context they need to decide. They can accept, decline or ask for more information. Customer contact details arrive only through the consent workflow, not in the initial relay.

What the original business can track

The referring business keeps visibility throughout: which businesses were selected, who viewed and responded, the customer's consent status, and what happened after the introduction. That history lives on the relay board and in the activity record, so no handover disappears into a group chat.

How it works — questions

No. Initial routing can use privacy-safe operational information. Identifying or contact details follow the applicable permission or organisation-authority process.

Relay. Grow. Book. Route. Keep the context connected.